Inbound is the process of entering goods from customers into the warehouse. Before being put into the warehouse, it is necessary to carry out quality and quantity checks in accordance with the operational standards of the inbound process. The inspection process is carried out to ensure that each item received is in good condition. If there is damage or goods that need special handling, it must be immediately reported to the relevant parties. So what are SOPs? SOP is a series of processes created with the aim of being a guide to simplify and ensure that all operational activities run smoothly.

One aspect that needs to be checked when the goods first arrive at the warehouse is the similarity between the travel document carried by the driver and the data owned by the warehouse in the system. If the travel documents and data in the system are correct, the inspection process can continue for each item of goods. However, if not, the warehouse is obliged to confirm with the relevant parties and has the right not to continue the inspection process.

Even so, it is not uncommon to find conditions where the travel document does not match the data information in the system regarding the number of goods. This is usually due to a calculation error when processing the goods onto the truck, or damage to the goods that occurred during the distribution trip. Still, the party in the warehouse is obliged to confirm first. To avoid problems occurring during the inbound process and storage of goods in the warehouse, here are some Standard Operational Processes that need to be implemented:

1. Choose one of the warehouse staff who is appointed as the head to manage all activities and be responsible for warehouse activities.

2. Prepare and process all requests for import of goods in a timely manner.

3. When the goods arrive, the staff checks the travel document with the data in the system.

4. If the travel document is appropriate, the warehouse staff will open the box seal to carry out a quality check on the type, quantity, and quality. Do documentation in the form of photos or videos as evidence.

5. If there are items whose conditions are not suitable (rejected), confirm with the warehouse staff to be conveyed to the customer.

6. Goods that have passed quality control are prepared for the storage process according to their respective bin locations.

7. Carry out the process of inputting goods receipt data to the system.

8. The process of receiving goods is recorded in the stock card along with details of the delivery document.

These are some of the points that are usually carried out in the process of receiving goods. Each warehouse has its own policies and SOPs, thus the points above are not absolute. These points can be changed according to the conditions and circumstances in the field.